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BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsGreat Service and friendly update on where my order was at
- Debby, 27 March 2025
I was worried that I had been scammed but an email to Erica sorted it out and the product was delivered this morning. I appreciated that she followed up to see that I had received it.
- Alison Hall, 13 March 2025
Can't fault the service from The Beauty Lounge, a fast delivery & I love 'The White Knight Mascara', with the two brushes, one for volume, one for length, perfect for sparse lashes!
- Judith from Southland, NZ, 12 March 2025
I’ve shopped with these guys for years and the customer service is always excellent, the orders are dispatched quickly to Australia and the product is top tier.
- Susannah Murray, 3 March 2025
I will never buy anything online unless there is no other way, which was the case on the product I wanted. The website was easy to follow, and the delivery was quick. Will use this company again and pass on to friends with confidence. Thank you.
- Linda, 3 March 2025
Excellent services as always...thank-you
- Tania, 28 February 2025
Just received my flash lash in Australia superfast delivery as always great communication from beauty lounge abd amaaazing customer service AS ALWAYS you lies are the best
- Debby Sayers, 20 February 2025
Such a great service to deal with. Easy to order, prompt delivery. I have been a fan of lilash and have used for many years Tried others, but never as effective. Always will keep ordering. I am in my 70’s. I’ve now have my 2 granddaughters using it, with great results. I have witnessed, over my years, people who end up with almost no eyelashes after having extensions. It may be expensive, but cost effective in the long run. Love the product and the service.
- Diane, 19 February 2025
Great service & products.
- Tanya, 19 February 2025
Fantastic service
- Robbie kay, 18 February 2025
Product Purchased: esmi The Uncomplicated Cleanser 100ml | Verified Purchase
After doing my research and finding where in NZ Esmi Skincare products are being sold ( especially with majority of the brands products ) i found TBL. It was my first time buying from TBL and my experience from the customer service, ordering process, to the delivery was amazing. I sent several emails asking endless Q’s and the team was so helpful, patient and very reassuring. I ordered on a Wednesday AFTER 2pm ( which I was told my order will only get processed on Thursday since I ordered after 2pm, which was no problem at all! ) and my order reached me early on Friday morning.
I will most definitely be buying from TBL since I’ve found skincare products that work for me! I just hope they don’t ever stop stocking Esmi as it’s easy access for this kiwi! 🙂